Shipping & Delivery

What are the shipping costs?

We ship for free above 150 euros to the countries: the Netherlands & Belgium. For orders under 150 euros, a rate of 4.90 will apply.

What is the delivery time of my order?

Normally your order for the Netherlands or Belgium will be delivered within one working day. However, you can see your order in advance on the product page of the product when we expect to offer the product to you. the exact delivery time for these two countries is stated at all times.

If your package cannot be delivered, it will be delivered to the nearest PostNL collection point. You will also receive a notification from the driver stating the pick-up location. Here you can pick up your package up to 1 week after the last delivery attempt. After this week, PostNL will return the shipment to our warehouse. We will refund the purchase amount as soon as the return has been processed.

Shipping costs/shipping time for other parts of Europe:

How can I track my order?

You will receive an email from us as soon as your order leaves our warehouse.
You will then receive an e-mail from our carrier with the track & trace information. This allows you to track the order.

How can I change my address?

In your account you can see which data you have provided to us, for example the delivery address, order history or your wish list. In your account it is possible to adjust your data yourself.

If you place an order and want to change the delivery address, you can do this at the checkout page.

If you have placed an order, it will be processed immediately. If you want to change the delivery address, please send an email to [email protected]